Our client is a global IT services leader, reshaping business and technology models for the digital age through industry-focused consulting, fostering innovation and efficiency

 Join them now! 

  Dutch Speaking Service Desk Representative  

  Location: Budapest (HQ in 9th district) – 1-2 office days per week

          Service Window: 

            I. project: M-F 7.30 AM - 6 PM 

            II. project: M-F 8 AM - 5 PM 

  Requirements:

• High School degree
• Fluent Dutch language skills 
• Upper-intermediate English skills 
• Residence permit or EU citizenship
• Experienced in any customer service fields is a plus
• Flexible, and dynamic personality 
• Customer-centricity mindset, and problem-solving skills

  If you join them, your responsibilities will be:

• For project I.: Support for a industrial service provider
• For project II: Support for a telephone service company
• Addressing clients' IT problems
• Managing end-user inquiries through various channels, including tools, phone, and email
• Maintaining accurate records and administrative tasks, including call logging in the ticketing system
• Escalating issues beyond your scope to the appropriate teams
• Ensuring clients are well-informed and taking ownership of ongoing cases with follow-up actions

  What they offer:

• Competitive salary
• Cafeteria
• Sing-up bonus 
• Medicover health- and Generali life insurance
• Work commute supplement
• Monthly public transportation (BKV) pass price
• Office parking space 
• Safety glasses reimbursement
• Language course reimbursement
• Childbirth supplement 
• Baby pack in case of childbirth
• Bring your kids to work
• Voluntary pension- and health fund membership fee contribution
• Széchenyi Recreation Card
• Fitness discount
• A youthful, dynamic working environment

 How to apply?

• Please apply via "Jelentkezem az állásra" button underneath!

Contact me if you have any questions: dora.bernad@getwork.hu

munkaerő-kölcsönzés eng.sz.: 10057-1/2012-0100-1046

munkaerő-közvetítés eng.sz.: 10097-1/2012-0100-848 

minősített foglalkoztató nyilvántartási szám: BP/0701/67674-4/2021