Italian Speaking Customer Solutions Specialist
We are looking for a Italian-speaking Customer Solutions Specialist! If you are passionate about customer satisfaction, supporting business growth and helping customers achieve their goals, please apply with your English CV!
Feladatok / Tasks
-
Handle inquiries from customers and partners, providing product and service information.
-
Solve technical problems, collaborating with Level 2 specialists for complex cases.
-
Manage customer data in compliance with data privacy regulations, ensuring a high standard of service.
-
Perform effective follow-up to ensure timely resolution of issues and customer satisfaction.
-
Collaborate continuously with the team, customers, and partners.
Amit nyújtunk / Offer
-
100% Home Office support.
-
Permanent contract.
-
Cafeteria benefits.
-
Modern and multicultural work environment.
-
Opportunity to build a wide network of connections.
-
C1 level Italian and at least B2 level confident English language skills.
-
Native level Hungarian knowledge
-
At least a high school diploma (college/university degree preferred).
-
Customer-oriented with excellent written and verbal communication skills.
-
Effective follow-up and problem-solving skills.
-
Confident knowledge of MS Office suite.
-
Experience in customer service or technical support roles.
-
Knowledge of CRM software.