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Our American multinational partner company, which is supporting its clients in different areas, is looking for German speakers, fresh starters as well as experienced Pharma/Life Sciences graduates for their team.

 

Benefits :

 

  • Competitive salary and cafeteria benefits; free sport allowance (near the office buildings), All You Can Move SportPass (at a discounted price), medical benefits and other perks
  • Risk and accident insurance
  • Chance to be part of a rapidly expanding organization
  • Training and continuous learning and certification opportunities
  • Multilingual environment, native colleagues
  • Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies
  • Easy to access location and modern office building (easy to reach from city centre, 10-15 minute commute)
  • Reimbursable language courses
  • Team events and Company events (cool and youthful parties with team-games)
  • High value awards and recognitions, annual bonus for top performers, and annual salary review

 

Your tasks will be:

  • Responsible for receiving/downloading information from different channels and receiving voice calls for reporting safety information.
  • Route information/safety reports to appropriate Department (e.g. Medical information, quality assurance) as applicable.
  • Monitoring mailbox, triage for patient safety reports and emails.
  • Maintaining and archival of emails/source documents and updating shared folders.
  • Handling of source document and entering data in front-end system as per triage criteria; acknowledge receipt of information.
  • Obtain consent from reporter to follow up on safety reports.
  • Assess cases for missing information and follow up attempts until closure.
  • Check case validity.
  • Perform initial checks, search database to prevent duplicate entries.
  • Ensure upfront clarification requests in case of data discrepancy identified in source document.
  • Enter safety information in front-end system and evaluating the safety information for case seriousness and potential upgrade and downgrade for seriousness in follow up cases, evaluate dechallenge-rechallenge.
  • Translation & Back Translation of safety information as applicable.
  • Responsible for receiving, reviewing and archiving source data records for any missing/discrepant safety information.
  • Identify discrepancies and maintain email clarifications of discrepancies for SDV.
  • Perform Health Authority database/registry extraction to retrieve and processes Individual Case Safety Reports.
  • Document review processes.
  • Responsible for completion of day-to-day work and process flows within the agreed SLAs
  • Maintaining data as per customer guidelines.
  • Work with project quality roles to improve case quality.
  • Attend training sessions and develop skills and capabilities on an ongoing basis.
  • Timely completion of assigned trainings and training files.
  • Co-ordinate with internal teams to obtain necessary information required for day-to-day operations.

 

Requirements:

  • Graduate in Pharmacy or Life Science
  • 1 year of Pharmacovigilance or relevant clinical experience
  • Excellent spoken and written German and English proficiency