German speaking Customer Solutions Specialist
We are looking for a candidate for our partner company for the following position:
Customer Solutions Specialist with GERMAN language skills
If you are interested in this opportunity, please apply with your ENGLISH resume!
Feladatok / Tasks
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Handle inquiries from customers and partners, providing product and service information.
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Solve technical problems, collaborating with Level 2 specialists for complex cases.
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Manage customer data in compliance with data privacy regulations, ensuring a high standard of service.
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Perform effective follow-up to ensure timely resolution of issues and customer satisfaction.
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Collaborate continuously with the team, customers, and partners.
Amit nyújtunk / Offer
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100% Home Office support.
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Permanent contract.
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Cafeteria benefits.
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Modern and multicultural work environment.
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Opportunity to build a wide network of connections.
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C1 level German and at least B2 level confident English language skills.
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At least a high school diploma (college/university degree preferred).
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Customer-oriented with excellent written and verbal communication skills.
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Effective follow-up and problem-solving skills.
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Confident knowledge of MS Office suite.
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Experience in customer service or technical support roles.
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Knowledge of CRM software.