Customer Service Intern - Italian speaker (WHC022014)
Pozíció leírása:
Our partner is an energy management company employing 99,000 people in 175 countries around the world. It provides energy-efficient solutions that help its customers use electrical, hydraulic and mechanical energy efficiently, safely and sustainably. They enable companies to manage energy more wisely and make their operations more sustainable. They encourage their employees to look at their own operations differently and make a positive impact on the environment.
Feladatok:
- Handle inquiries from customers and internal teams via email. Your excellent communication skills will shine as you provide timely and effective support.
- Take charge of order entry, price checking, and order clearing, ensuring compliance with Eaton’s policies.
- Oversee the full coordination of delivery and billing across multiple product lines, ensuring seamless project order fulfillment for our external customers.
- Assist our sales teams across EMEA and external customers with product/service order fulfillment, end-to-end order status management, repair/calibrationrequests, product changes or returns, accounts receivable collections, invoicing requirements..
- Apply established policies and procedures to resolve issues, using proactive communication across our internal network of multiple product lines.
- Promote Continuous Improvement: Foster an environment that aligns with Eaton’s goals and philosophy, encourages continuous improvement, and buildsstrong customer relationships.
Amit kínálunk:
- Br. 2475 Ft per hour
- Home office work possible after training
- Flexible working hours to suit your studies
- Supportive team
- Long-term student work
Elvárások:
- Full-time student status (active/passive)
- Studies in progress in the field of economics
- Fluency in English AND Italian
- Commitment of at least 20-25 hours per week
- Reliable, precise attitude
- Good problem solving skills
- SAP knowledge would be an advantage