We are looking for our multinational aluminum packaging manufacturing partner company a
CTS Engineer
Our client is establishing their second European production site at Makó as part of a greenfield investment, which will be part of their strategic location in the EU.
Tasks:
- Responsible for maintaining customer resources, providing product follow-up services, understanding customer suggestions, needs, complaints, etc., and coordinating follow-up, organizing quality improvement.
- Responsible for the completion of the customer's required volume seal inspection and other services.
- Assisting the sales department in customer service, including handling customer complaints.
- Receiving customer complaints, tracking the complaint handling process, responding to customers in a timely manner, and informing all relevant departments of the quality information fed back by customers.
- On-site knowledge of customer complaints, customer visits.
- The collation and filing of information on customer complaints and the follow-up of returned products.
- Responsible for the completion of the customer's required volume seal inspection and other services.
- Responsible for quality supervision and management of logistics. Regular audits of external warehouses, spot checks on shipments and vehicles.
- Assist the department manager in the implementation of corrective actions and the tracking of non-conforming products.
- A collated analysis of the results of a customer satisfaction survey.
- Technical support to customer.
- Organizing relevant departments for quality attack and quality improvement.
Requirements:
- Minimum of Bachelor degree
- Minimum 3 years experience in technical and quality management in the can making industry
- Good communication and coordination skills.
- Analytical judgement and the ability to deal with emergencies.
- Proactive and self-motivated
- English is a must
- Experience in Food and Beverage industry is a plus
Other:
- Work location: Makó
What they offer:
- Stable and long-term opportunity at a world-leading company
- Long-term career building opportunity
- Competitive salary
- Cafeteria