Cash Collection Specialist (German)

Our trusted partner, a global leader in imaging and print technology, has been revolutionizing document solutions since 1991. They specialize in innovative printers, managed print services, and cutting-edge technologies like AI and IoT, designed to enhance business efficiency. Committed to sustainability, they deliver smarter, greener solutions to meet the evolving needs of modern businesses. 

Main responsibilities:

• Proactively monitor and collect accounts receivable via email or phone before due dates.
• Send aging statements, invoices, and necessary documents to facilitate payments; initiate discussions on account status.
• Communicate payment details to Cash Application for accurate payment application.
• Escalate payment delays through established processes and dunning protocols.
• Provide accurate data for forecasts, reports, and root-cause analyses.
• Investigate and resolve account issues with appropriate solutions.
• Coordinate with internal teams to address and resolve invoicing concerns.
• Ensure timely resolution of delinquent items, focusing on aged balances.
• Provide accurate Credit Block Reports to support order releases.
• Verify and correctly apply unapplied cash on accounts.

Required skills:

• University or college degree.
• 2 years work experience in similar position.
• Fluent in English and German.
• Solid MS Office knowledge.

Advantages:

• Experience with SAP / Power BI is an advantage.

What our partner can offer to you:

• Hybrid working model. 
• Clear career path.
• Bonus, cafeteria.
• Multinational working environment.